Return and Refund Policy
At Tiny Tots Undies, customer satisfaction is our top priority. Here is our return and refund policy:
Return Period
If you are not fully satisfied with your purchase, you may return your product within 14 days after delivery.
Return Conditions
- Defective or damaged product / wrong size: We will replace any defective or damaged product free of charge, as well as items that are not the correct size.
- Please contact us at info@tinytotsundies.com and include photos of the item in question.
Return Procedure
- Contact us at info@tinytotsundies.com to inform us of your return request. Please include your order number and the reason for the return.
- We will provide you with detailed instructions on how to return the product.
- Once the product has been returned and inspected, we will proceed with either an exchange or a refund, according to your preference.
Refunds
Refunds will be issued using the same payment method used for the purchase, within 14 business days after receipt and validation of the return.
Contact
If you have any further questions, our team is available at info@tinytotsundies.com.
Thank you for choosing Tiny Tots Undies! 💌